Planet Fitness is one of the largest fitness chains in the United States. It operates more than 2500 clubs in about 50 states. It is a gym-based organization which is well known for its low-cost membership and variety of fitness facilities. People get the Planet Fitness membership and enjoy the benefits of PF.
Planet Fitness also offer the Freeze membership option for their customers who want to pause their workout temporarily. There are a lot of reasons behind their pause like any emergency, life gets hectic etc. So they want to freeze Planet Fitness membership but how?
In today’s post, you will learn about how to freeze the Planet Fitness membership and other related queries. Keep reading to explore more.
What About Freezing Planet Fitness Membership?
Planet Fitness allows you to freeze your account with no difficulty. You can freeze your PF account at any time you want. But keep remember that, you cannot freeze your PF account online. Typically Planet Fitness can pause your membership on medical conditions only, so in this case, you have to submit a medical letter.
“Your membership can be frozen for verified medical reasons only at the time of illness, injury, or medical condition. Your freezing period will be limited to the time indicated as necessary by your physician up to a maximum of 3 months.”
Some benefits of Freeze your Planet Fitness membership are given below:
- You can freeze your membership for up to 3 months at any time.
- For freezing your PF membership, there are no fees required.
- You can activate your membership back again at anytime you want.
- You can freeze your current membership and switch to another one.
Reasons To Freeze Planet Fitness Account
People can freeze their Planet Fitness accounts due to several reasons like any medical issues, to save money, or you can take a break from Gym. Because they do not want to cancel the membership they freeze it. Here are some reasons to freeze a Planet Fitness account instead of cancelling the membership:
Save Your Monthly Fee
This is the most common reason behind the freezing of Planet Fitness accounts. So when you freeze your account, you have to just pay a minimum fee instead of a whole to activate your account. This fee also depends on which membership you should have and this fee is much lower like $2.99 per month. From this, you save your money with time to activate your PF account.
More Flexible Than Cancellation
This is a good option for people who want to take a break from the gym for some time. Some people are gone out of the city or country for some time, and then they freeze their PF accounts instead of cancelling them. When they came out, they easily activated their account and used them easily.
How To Freeze Your Planet Fitness Membership?
If you want to freeze your Planet Fitness membership, then it is best to go to your home club. Because you cannot freeze your PF membership either online or by call. Every franchise has its own policy so you will have to visit the club in person and talk to the staff. Here are two methods to freeze your Planet Fitness Membership.
Freezing The Membership In-Person
- Go to your Planet Fitness home where you sign up for the PF membership.
- Now request the front desk staff to provide information about your freezing policy and ask them for the freezing membership form.
- Then, fill out the form and enter all the details of your reason like any medical issue etc and then submit it.
Freeze Membership Via Email
If you want to cancel your membership via mail then write a letter to PF to start your request.
- Make sure that the letter contains all the information such as your full name, email address, phone number, membership ID number and physical address.
- Lastly, sign the letter and mail it to your home club.
- Then wait for a few days and monitor your account to see whether it is frozen or not.
How To Unlock A Frozen Planet Fitness Account?
If you freeze your account for a few reasons and now you want to unlock it, then there are a few steps that help you in this situation.
Go to the Planet Fitness homepage and then log in to your account. After that click on “My Account” which you find out at the top corner of the screen.
Here you find the Membership Settings section, click on it. This will take you to the page where you get all the information about your frozen account.
Click the Contact Planet Fitness link located beneath the Membership Settings page to be sent to a page where you may get in touch with customer service.
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How Do I Suspend My Planet Fitness Membership Online?
No, you cannot suspend your Planet Fitness membership online because if you want to suspend your Planet Fitness membership, then you first visit the home club and then fill out the form.
To suspend your Planet Fitness membership, visit the PF home club or send a postal letter to your Home gym location. Make sure this letter has your membership ID, your name, address, phone number email address etc.
Why Is It So Hard To Cancel Planet Fitness Membership?
It is hard to cancel PF membership because:
- Membership cannot be cancelled through call or message.
- You have to visit the Planet Fitness club or send a request letter via post to get the cancellation form.
- Planet Fitness needs the physical address who wishes to cancel the Planet Fitness membership.
- Also, the Planet Fitness membership cancellation cost is $58 which is much more costly to pay.
What Happens When You Freeze Your Planet Fitness Membership?
When you freeze your Planet Fitness membership, there are certain things that happen which are given below:
Account Pause
When you freeze your account, your account is paused for some duration which is 3 months. This means that your account is not active and you are not able to use the gym facilities. So this pause provides you peace of mind and you are even not charged for your membership.
Annual Fee Consideration
If your Planet Fitness account is frozen then the annual fee may be temporarily waived off or rescheduled. And when it is rescheduled then the annual fee will typically fall in the first month of the year and resume after you activate your account.
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Membership Extension
Freezing your membership will prolong its life by the period of the freeze if your membership has a committed expiration date. By doing this, you may be confident that the time you have paid for won’t be lost. If you have a prepaid membership, the duration of the freeze will also be added to the expiration date of your membership.
How Can I Get Out Of My Planet Fitness Contract?
If you want to get out of Planet Fitness then you have to contact the customer service department and tell them your problem. There are a lot of reasons to terminate your contract like changes in your location, financial circumstances and various others.
In this case, you have to pay the termination fee and you can ask this type of information from the customer service representative. When you sign the contract, you have three days limit to cancel it. And if you cancel it within these three days, you cannot be subject to the fees.
Frequently Asked Questions
Can you put the Planet Fitness account on hold?
Yes, you can put your Planet Fitness account on hold, and in the words of Planet Fitness, it is called freezing. Planet Fitness put your account on hold instead of cancelling it entirely. And Planet Fitness froze your account for three for medical reasons.
Can I freeze your account on Planet Fitness?
Planet Fitness allows you to freeze your account temporarily for three months and pause your membership for three months.
Does Planet Fitness charge a fee for cancellations?
The annual membership fee is non-refundable and is considered earned in full upon receipt. A $58 buyout fee is necessary if your monthly membership has a minimum term and you would like to terminate for any reason other than those specified in your membership agreement before the end of the term.
Why am I unable to cancel my Planet Fitness online?
You can only cancel your membership with Planet Fitness by writing them a letter or by physically visiting your facility. Although you cannot cancel your membership over the phone or by mail, you may utilise applications like DoNotPay to make the process simpler. Overall, be sure this is the correct choice for you before cancelling.
Final Thoughts
You can freeze your Planet Fitness at any time you want. You can freeze your account for three months but only for medical reasons. If you want to freeze your Planet Fitness membership, then you have to fill out the form from the online desk or mail the letter. Hopefully, the above information is helpful for you. If you have any queries, then feel free to put your queries in the below comment box. Have a good day!!
