Tiktok is a very popular social media platform or a short video app that allows its users to create and watch videos and use a lot of filters and features on them. Tiktok has more than 1.5 billion monthly active users, and people download it 3 billion times. TikTok allows viewers to search for videos based on hot themes and hashtags. This means that by adjusting your material to a popular style, you may considerably increase the number of views your clips acquire.
TikTok is more famous than Facebook or YouTube among users. Here you can post and share 15 to 60 seconds creative and quality-based videos which get more viral on TikTok. TikTok’s primary function is to produce, share, and discover short-form video material. People enjoy its services and like it, but sometimes there are a number of glitches happening in TikTok like you want to follow a person and you follow them, but you don’t see the following page. Why is it?
In today’s post, you will get the answer to this question and other related queries. Keep reading to explore more.
Why Is My Following Page On TikTok Not Working?
There could be several reasons why your following page on TikTok is not working, such as a poor internet connection, a technical issue with the app, or a problem with your account. Try restarting the app or your device, checking your internet connection, and making sure you are using the latest version of the app. If the issue persists, contact TikTok support for further assistance.
If you follow someone, but your following page is not working, there are a number of reasons behind them. Some of them are as follows.
1. The App Has An Older Version
An outdated and older version of the app may cause these types of problems while using TikTok. When the app has older features and functions, then it is really common that app is not working correctly and may be close itself sometimes.
2. Low Internet Connection
This is also the reason of why you can’t see the following page on TikTok. Low internet might cause app issues like you are not able to see the follower’s feed page and many more others. Every app wants a strong internet to their function correctly.
3. Software Glitch
In technical terms, a glitch is a small and temporary problem in a system caused by unknown factors. While the exact origin of a glitch is unknown, it has the potential to cause severe system damage, such as power failure or temporary loss of service, or you may not see what you want. If this happens to your app, then the following page on TikTok is not working. This is also the reason.
4. High Cache Memory
These types of errors are common when your app has a high cache memory. Whenever you open the app, all the data loads itself in your app cache memory which is temporary but causes problems, and you do not access TikTok’s following page.
5. Server Outage
If your following page on TikTok is not working, the app may have a server problem. The main sign of a server outage is that: Something went wrong, TikTok is down temporarily, and you do not have a network connection. If any of the problems occur, then try to solve your server outage problem.
Why Is My TikTok Crashing?
How to Fix “Why is my following page on Tiktok not working”?
To fix that problem, you first update your app, choose a strong internet connection, clear the app’s cache memory, uninstall and reinstall the app, reboot your device, login into your account, or contact with TikTok customer support team.
1. Update Your App
An older version causes severe problems with the app; to solve that, you must update your app to get rid of them. To update the TikTok app, follow the steps below:
For Android Users
- Launch the Google Play store app on your Android device.
- At the top of the screen, you see the account icon, tap the account symbol.
- Choose Manage apps & devices.
- Tap Updates available when the Overview tab is selected.
- Look for TikTok in the list, and then press Update.
For iPhone Users
Open the Google Play store of your device and then press the profile symbol in the upper right corner.
- Select ‘Settings.
- Select ‘Network Preferences.’
- And then, choose ‘Auto-update applications.’
- This brings up a pop-up where you can choose whether to automatically update applications “over any network” or “just over Wi-Fi.”
- Select one of them and update your app.
2. Choose a Strong Internet Connection
If your following page on TikTok is not working, then you may check your phone’s internet connection. Sometimes a lousy network causes these technical issues. If you are using a WIFI network, then check its internet speed and also the device close to your Wi-Fi network. And if you are using mobile data, then ensure you have an internet package and a good network service.
3. Clear The Cache Memory
High cache memory causes these types of serious problems like you are not able to see your TikTok following page. To clear the cache memory, you have to take some steps:
For Android
- Click the Profile icon at the bottom of the screen in the TikTok app.
- Tap the 3 lines menu symbol (hamburger sign) in the upper right corner.
- Select Settings and Privacy.
- Tap Clear cache under the Cache & Cellular area.
For iPhone
- First go to settings of your Tiktok app on your iPhone device.
- Now, click on the General tab then tap on iPhone Storage.
- Scroll down below; here you see a list of applications in your phone with their cache data.
- Click on Tiktok, and then Offload App.
4. Restart TikTok App
It is suggested to restart your app if you do not have access to your friend’s following page. Because sometimes, a technical issue with the app is removed when you continue the app. It is the first best solution for your problem. To restart TikTok, follow the steps.
- Swipe from the bottom up to minimize the TikTok app.
- Swipe up on TikTok in the background, running the applications menu to force close it.
- Return to your phone’s screen and choose TikTok.
- Relaunch the app by tapping on it.
5. Uninstall And Re-install The TikTok App
To uninstall the TikTok app, follow the steps given below.
- Launch the Google Play Store application.
- Tap the Profiles icon in the upper right corner.
- Navigate to Manage apps & devices > Manage.
- Tap the app’s name that you wish to remove.
- Finally, select Uninstall.
After installation is finished, install the app again. To install the TikTok app, follow the steps:
- Go to the play store of your android device.
- Type TikTok on the search bar at the top of the screen.
- Click on the install button; your downloading is started.
- After installation, log in to your account and check whether your problem is solved or not.
6. Follow And Unfollow The TikTokers
If you want to see your TikTok’s following page, then you are not to access their page then there is some glitch with the app. You must unfollow them and follow them again to sort out your issue. To do this, follow the instructions.
- First, open the tiktok app on your phone.
- Then go to your profile page on the TikTok app.
- After that, click on the following page section.
- Now open the profiles of your following tiktokers and unfollow them one by one.
- After unfollowing all, follow them again.
- Then recheck it to see if your problem is solved.
7. Restart Your Device
If your TikTok is not showing you a TikTok following page, then restart your device. Hold and press the power button for three to five seconds. Tap on the restart icon in three of their icons, and now restart your device. After restarting, open the TikTok app and check whether your problem is solved or not.
8. Report A Problem
If you can’t find any solution to your problem, then you report your problem on TikTok. The following steps will help you to report your issue at the TikTok customer care section.
- In the lower right, select Profile.
- Tap the three-line icon in the upper right corner.
- Select Settings and Privacy.
- Select a topic and then tap Report an issue.
- To submit the problem, follow the procedures in the app.
Why Can’t I Use Sounds On TikTok?
FAQ’S
Why is my TikTok following page showing old videos?
If your TikTok following page is showing old videos, there are a few potential reasons why this might be happening. One possibility is that TikTok’s algorithm is showing you older videos based on your previous viewing habits or engagement history. Another possibility is that there may be a glitch in the app that is causing it to display older videos.
Why is my TikTok page not refreshing?
If you find that your TikTok following page is not refreshing and causes errors while updating, then there may be a server problem with the app. To solve your server error problem, ensure the app’s website is accessible. To test this, go to any online tool detector, input the URL of the site, and evaluate it. Wait for it if all goes as planned.
How can I update my TikTok page?
To do so, open TikTok, hit the ‘Profile’ button at the bottom right of the screen, tap the menu symbol at the top right (the one with three lines), select ‘Settings & privacy’, scroll down the page and afterwards tap ‘Clear cache’.
How can I get in contact with TikTok support?
To report a problem, please contact info@tiktok.com or legal@tiktok.com. Feedback can be sent to feedback@tiktok.com.
How do I refresh my TikTok app?
- Launch the Play Store.
- Select your profile photo.
- ‘Manage applications and device’.
- Click ‘Update’ if TikTok is tagged ‘Update Available’.
- Update it, and it automatically refreshes.
Conclusion
Hopefully, the above information is very beneficial for you. Feel free to ask any queries; please put them in the comment box. Have a good day.
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